Robert Chiang received his doctoral degree in information systems from the University of Washington. Prior to joining the Gabelli School of Business faculty, he was an assistant professor at the University of Connecticut School of Business and a manager at Accenture.

Professor Chiang's research interests are in software process improvement, information-systems economics and e-commerce design. His articles have appeared in leading journals such asInformation System Research, Operations Research, IEEE Transactions on Software Engineering and INFORMS Journal on Computing.
His consulting experience spans business process reengineering, project/program management, requirements management, organizational change enablement, and system development methodology improvement. His clients have included leading global and U.S. companies in the financial, health care, transportation and energy industries.
学科: 信息系统
罗伯特·蒋教授在在华盛顿大学获得了信息系统博士学位。加入福坦莫加贝利商学院之前他曾是康涅狄格大学商学院的助理教授并在埃森哲公司担任过经理。

蒋教授的研究方向是软件运营改进，信息系统经济学和电子商务设计。他的文章发表在如: 信息系统研究，运筹学，IEEE软件工程及INFORMS等顶级期刊中。
他的咨询经验包括业务流程再造、项目/规划管理、需求管理、组织变革可行性和系统开发方法改进等方面。主要客户大都在金融、医保、交通和能源等领域中，为美国或全球的领先企业。